Thank you for shopping with Ekri Pure-Press Oils. We are committed to delivering your products safely and on time. This Shipping Policy outlines our shipping process, timelines, and related information.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.
• Once your order is processed, you will receive a confirmation message with shipping details.

2. Shipping Time

• Estimated delivery time typically ranges between 2–8 business days, depending on order processing and courier operations.
• Please note that delivery timelines are approximate and may vary due to courier availability or unforeseen delays.

3. Shipping Charges

• Shipping charges will be calculated and displayed at checkout.
• We may offer free shipping on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you can track your shipment directly from our website using the tracking option.

5. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

6. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate. EKRI Foods is not responsible for delivery issues caused by:

• Incorrect or incomplete address
• Customer unavailable at delivery location
• Incorrect contact number

Additional shipping charges may apply for re-delivery.

7. Damaged or Missing Products

If you receive a damaged, defective, or missing product, please contact us within 48 hours of delivery with photos and order details.

We will review the issue and provide a replacement or suitable resolution.

8. Shipping Coverage

Currently, we ship across India. For special shipping requests, please contact us directly.

9. Contact Us

If you have any questions regarding shipping, please contact:

Ekri Pure-Press Oils
Email: ekripurepressoils@gmail.com 
Phone: +91 9958814677